Frequently Asked Questions
How long does shipping take?
Orders are processed in 2-5 business days. Transit time is usually 7-15 business days for the US and major European destinations after dispatch.
Do you offer free shipping?
Yes! Free standard shipping on all orders of $35 or more. Orders under $35 ship for a flat rate of $8.99.
What is your return policy?
Unused standard items may be returned within 30 days of delivery. If an item arrives damaged, please contact us within 7 days with clear photos.
Are your glass pieces handmade?
Yes, each piece is handcrafted, so slight variations in color and shape are normal and make every piece unique.
How do I care for glass decor?
Dust gently with a soft, dry cloth. Avoid harsh chemicals and sudden temperature changes.
Can I change or cancel my order?
Contact us as soon as possible at mbmkevin1988@gmail.com. Once an order has shipped, it can no longer be changed.